Terms & Conditions
About Us:Your Confidentiality is guaranteed; we never trade, sell or give away your names or addresses. From time to time we may send you updated tasteful and discreet information, If you prefer not to receive our mailing please let us know. MaleStimulus is completely dedicated to your total satisfaction, if you cannot find what you are looking for in this product range please get in touch and we'll find it for you. Data Protection:
MaleStimulus never stores your credit card details. The only information stored are your order details, which will never be sold or rented to third parties. Handling and Shipping:
Your order will be sent discreetly wrapped via the Royal Mail. Your package will have no outer makings that may indicate the contents. On the address label there will be our return address but this will say ECS Trading as the company name and not MaleStimulus. Your package won't say Private and Confidential either, but if you are getting the order delivered to a work address we can add this if you want to make sure that you receive the package unopened. If you would like us to do this then please email us after placing your order Back Orders:
Whilst we endeavor to keep all items stocked, there may be times when a sudden rush places the item out of stock. If this is the case we will inform you and place your order onto back order status. We regularly order stock and would expect it to be just a few days before your order is fulfilled, however you may cancel at any time prior to us shipping your item. If you have ordered multiple items and only one is out of stock, we will send out all available items and then complete your order when any back order itmes come back into stock. Please note, if we send any items separately to complete your order we will not charge you any additional postage. Copyright and Database Rights:
All content included on the website, such as text, graphics, logos, button icons and images are the property of MaleStimulus or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of MaleStimulus and is protected by United Kingdom and international copyright and database right laws.
You may not systematically extract and/or re-utilise parts of the contents of the website without MaleStimulus express written consent. Our contract to you:
When you place an order to purchase a product from MaleStimulus.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product, which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order, which we have not confirmed in a Dispatch Confirmation E-mail to be dispatched, do not form part of that contract. Returns and refunds:
Our 14-day returns guarantee
If for any reason you are unhappy with your purchase you may return it to us within 14 days of receiving it, in its original condition – unopened and any seals intact. Providing the item is in its original condition you will be given a full refund for the item(s). We can only accept opened items if they are faulty. Please note we are unable to accept returns on faulty items after 14 days. Returns of damaged, defective or incorrect items:
If when you receive your order any of the items have been damaged during transit you can return them to us within 14 days for exchange. Incorrect items in your order:
ECS Trading
13 The Square
York
YO24 1UR
United Kingdom We will inform you of receipt of your package via email. Goods are refunded within 30 days, if you have requested an exchange we will send out your replacement by return.
